The tour was good overall, but unfortunately, the bus broke down on our way to Malaysia, which caused a delay and some inconvenience. I hope the transportation can be improved for future trips.
Good bus driver care also ok..
The part in Malaysia after the border was excellent; comfortable seats, good food, drinks and entertainment. Unfortunately, the pick-ups in Singapore used a different bus, and took an extra hour that was essentially wasted time; this aspect could definitely be organised better.