Bus was on time and reached on time.
I use Starmart when in KL- SG and find then generally very reliable. My last trip had a one hour delay due to being shuttled from BTS to the Bus Terminal to get on the bus. But in fairness it was F1 week in KL so overall no complaint.
We had to translate, I couldn’t understand Malay so I called a grab to go to Berjaya Times …