The coach is very spacious and comfortable however they do ask for no food to be eaten on the bus. There was a stop midway for an hour personally I felt that this was too long. You have to get off the bus again once where you leave your luggage on the bus and just scan your passports and go through. The bus meets you at the other end. On the 2nd stop ALL belongings have to be taken off the bus and you go through another passport control however this time your luggage also gets scanned and once again your bus waits at the other side where you come out. We had no issues like the bus leaving passengers behind, like what we had read about online for certain companies. Our driver kept counting heads and waited until everyone was back.
Please update your website with regards to the drop-off location in KL as it was now being moved to Lalaport instead of Berjaya Times Sq
Everything went well. It would have been good to wipe the floor down with fresh water on the first bus. As it was, unfortunately, it smelled quite strongly.
