Good value for money, comfortable bus and seats. Not a perfect communication which made me feel unsafe at the border. My bus left and did not wait for me and I was taken by another bus - overall all went well and smooth but I wasn't sure what is happening. The second driver drove like a maniac also, with a phone in his hand which is not an usual thing in Malysia.
Trip was ok although it was 15 mins late starting out from Singapore
Safe driver. On time in picking passengers.
So so in time keeping. Can be better in communiting when and where to meet to minimise delay during stops.