It would be of great if the staff could have adviced passengers on the use of in-bus lavotart convenient for lower decks passenger.
Good service and friendly staff. Overall good experience except spending too much time going to different locations to pick up the passengers. I boarded at Lavender pick-up point at 845am and was not aware that I had to sit in the coach for two hours going to different places picking up passengers. We arrived at TUAS only at 11am. It is really tiring for me before the journey started.
May be can consider remove of changing coach on J.B side