Ana Valeria Morales C******
19 Jan 2026
The bus was extremely comfortable and service was great, up until when we got to the MY immigration point. Not sure why we had to change buses, to a much smaller, less comfortable one. This should be made clear when booking, as I expected the same comfort all the way to my final destination, not only 3/4 of the way.
Change bus at custom and need wait longer time for other bus join in
The seat was clean and reasonably tidy. The staff were pleasant to deal with and kept the passengers informed what was going to happen when transferring through the borders.