Not good why need to transfer bus? I nv need to do that previously
Seat was comfortable and service was good. However wifi was not working and the audio at seat no.8 on vehicle PC55 was not working. The service crew kindly offered be the seat behind and checked it before informing me. The uncle was nice but quite strict like a teacher. Bus driver nice on PC5 from Genting to KL was excellent. Helpful and good customer service skills. Food can be better overall - to and fro.
Rating for Lavender to MY custom - 1 star. This was because we were told to be at Lavender by 5.15 am. However, no coach has arrived even by 5.35 am. We called Transtar office about it. It took us several calls before someone picked up the call. When the coach finally came at around 6 am, the driver told us that he overslept as his alarm did not go off because the battery was flat. Huh?
Rating for after MY customs to First World - 5 stars. The driver always has a smiling face and polite all the time. Both attendants were very attentive to our needs.