Driver drive safely. On time. Only one pitstop, food.
Was a bit confused where to wait for the bus after custom for first timer. Would be good if driver mention that or I dictate somewhere.
Seats were clean and comfortable. Coach looked new. Driver was polite and friendly. However if I can give a feedback, I don't think it is reasonable to forbid eating on the coach. I chose 330pm departure timing from KL. By the time we reached Singapore, it was way past dinner time. I was sure passengers felt hungry. Moreover, there was a car accident on the highway and we were stuck for about 3 hours. By the time I reached Kovan it was almost 1230am. Passengers could have suffered from gastric issues from not eating. Please review this no-eating policy on coach. Thank you!