I went on a return tix 2 Genting. Dep 01/07-04/07 (Kovan). We were supposed to dep @ 0630 but changed to 0615. We had 2 change bus in Jb. As such, there were a dbl sesting fm Jb. Our seats were 6 n 9 but were taken. Another couple seats were also taken I am very disappointed with such arrangements. The reason cud be that the 4 of us were transferred fm the 0630 to 0615 dep. If that is so, why were we not confirmed with alternative seats nos? What if it's fully occupied. Great disappointment with this arrangements. I had been with u all to Malacca n were very satisfied with yr service but NOW? I wud like an explanation from you soonest.
2. Bus clean, spacious and comfortable
STILL CAN IMPROVE CLEANESS INSIDE THE BUS.