The bus was supposed to leave at 335pm but I was informed at 235pm that the bus would arrive 30min later due to heavy traffic, and the bus did arrive at 405pm. However, the bus only departed at 430pm after boarding was completed. This was generally acceptable. However, due to heavy traffic on the highway, especially the section between KL and Seremban, more time was added to the journey. Furthermore, our rest stop break was extended from the usual 30min to 45min due to heavy traffic at the rest stop. Would like to suggest keeping the rest stop break strictly to 30min. The bus finally made the final stop at AngMoKio at approx 11+pm. The whole journey took over 7.30 hrs, including all the delays, which is considered very long. Overall, the journey was good except for the overall time taken.
Trip fr Lalaport to AMK was comfortable and relaxing.
However there were too many reminders and instructions before the Coach began its journey to AMK.
Thank you
Traffic conditions is beyond control so I can only comment on what happens in the bus: it was a double-decker bus and I was seated in the last row on the lower floor. This row had 4 seats that was elevated compared to first 3 rows so you get a good view outside from the side windows. The passage way to the driver area is condoned off so you can’t see directly ahead. Sitting in this row there is extra leg room compared to the front rows and the seats recline almost flat and were comfy with leg rest. I wouldn’t book the 2nd seat from the left as that faces the aisle directly unless you don’t like any obstruction infront of you. Having seats infront ensures your soft luggage or shopping bags won’t slide about.
The driver was very experienced. Despite the heavy traffic, rain, he kept a steady pace to ensure a smooth ride without heavy breaking or jerking. He was patient and stopped according to passengers’ needs for a toilet break. It was my first time seeing such a crowded Customs and the driver took time whilst in the queue to hold up an orange card to identify his coach so that we would know how to identify the correct bus to get back on after clearing Customs. At the designated stops he would alight to help unload the luggage from the rear .
Not 5 stars because this particular bus did not have a charging point for hand phones or wifi.
