The bus pick up was easy and the bus itself was spacious and comfy. The immigration stops were very easy and no stress. The only criticism is that we stopped at a services that was all cash only.
All is good, but please allow passenger to use the headphone and blanket till the bus reach destination. It was collected when the bus about to reach sungai besi for 10mins break. Thereafter, the remaining journey of at least 30mins was nothing I could watch.
Nice coach ride albeit longer journey due to massive traffic congestion, ended up the journey @ 6 1/2 hrs