The bus is comfortable. The guide on the bus was very detail and he took good care of us. The toilet stop at the petrol kiosk was clean. I wished KKKL will message me before departure which bus bay to board the bus. I didn't receive the email asking me to enter my passport details. The guide was so kind to help me fill up the online form.
Smooth journey. Guide was knowledgable and very clear with instructions towards pit stops, immigration and customs.
except the alighting point is Beach Road instead of Bugis MRT exit D