Nice and clean, safe driving, helpful staff.
Perfect arrival time for both ways.
We didn’t have to wait too long for the bus to arrive.
The bus is clean and well maintained. Overall very good experience. However, we’re asked to change bus at Malaysia custom and waited for more than an hour without knowing any reasons. I think you should work better with the cross boarders rules and regulations or obtain necessary licenses and permit. Passengers are paying high prices and wasted all the time for this unnecessary event.