Servicing is good. Iinitially I have booked in advance for Seat number 7. However, when I went onboard the coach after JB Custom, I was shocked that my Seat number was 4. If any Seat number needs to change to another number, must let affected passenger know in advance. Thks you!
The immigration checkin and check out road has only one lane and took too long to go through.
Hi, I would like to enquire why we are not taking the Solitaire Suite at the point of pickup where we are taking normal coach bus to JB custom then we are swap to Solitaire Suite bus.
I hope your company can relook into this as if we book Solitaire Suite bus type, we will be taking it at the point of pickup point rather than we need to change so many times.
Thank you.