The 'Tour Leader' spoke English which was a plus.
His instruction explanation clear, was helpful and friendly.
Driver drove safely and reached both end of Check Point as scheduled.
Coach was clean and comfortable except that the air conditioning was not cool enough.
Thank you.
Luckily much better than our trip going to Melaka 5 days earlier -- which I had to rate as quite bad experience because of driver behavior. Still one point I wish to question: we used your Cityline twice for a return trip to Melaka Double Tree Hilton in recent months. Why was the drop-off point and the pick-up point (when going back to SIN) at Double Tree 3 out of 4 stops always at different locations?