The bus is clean and seats are comfy. The driver is also punctual, he was already at the pickup point 15min early. However, the driver's attitude is quite off. For the long trip he didn't stop at any RR for a short break, only when already in KL. He was also smoking and surfing on his phone while driving.
Driver is great and friendly. Tour guide also friendly
Bus departure is on time. Coach
captain is friendly. The journey was pleasant.