While the trip was uneventful and smooth, I would like to know why Delima insists on having its passengers carry their luggage through the JB Customs when none of the other bus services do that. This is unnecessarily inconveniencing your passengers.
Comfy seat and clean bus however bus will stop at yongpeng for almost 30mins.
Was fast travel but wasted about 15-20min at customs as driver was looking for more people to take the ride