The seats were comfortable and the service was excellent. However, after clearing Malaysian customs, we were transferred to a different 40-seater bus. Given the heavy traffic during the public holiday, the bus felt quite cramped, making the remaining 1 to 1.5 hours of the journey rather uncomfortable. It would have been helpful if this arrangement had been communicated in advance.
This bus cleanliness need to improve especially the gap and the compartment of the seat… The staff were friendly and helpful.
Nothing great. Food is below standard. No charger! No message chair
We paid premium fare!
