The bus was on time. Seat was so comfortable. One thing I believe could be made better was the response from the Sri Maju counter lady, as she was cold and sarcastic with my questions, altho she could reply and tended to questions better.
Very comfy seat, blanket, chicken fried rice, water, and snacks provided. Going through immigration was quick and just 1 stop in Malaysia before the final destination. Staff were friendly and courteous driving. Overall very good, would have preferred a vegetarian meal instead.