Departed punctually on the dot at the scheduled 12.45pm. The ride was smooth and safe. It would have been better if staff on the ground (not sure whether official timekeeper) was more friendly. Would be good to have a manned booth at KL Sentral bus terminal or perhaps a live display showing the departure times and bus numbers. The set-up should enable the customers especially the non-regulars to immediately know the situation on the ground rather than groping or searching for help.
The boarding was ok, it was a little bit hot as it's outside the KL sentral building. Overall, the journey was smooth and safe.