How to Cancel Booking & Get Refund on BusOnlineTicket.com?
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Make sure the trip is cancellable. A trip is cancellable when there is a “Refundable” icon and Refund Policy is available in the “Notes” when you make your booking.
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Log in to the BusOnlineTicket.com Member Account. Choose the cancellable trip by clicking on “Manage” to manage the trip.
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If the trip is cancellable, you will see an option to “Cancel Booking”. Choose “Cancel Booking” if you want to cancel the booking.
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Different operator offers different Cancel & Refund Policy. Read the policy carefully before clicking on “Confirm” button to cancel your booking.
Note: Once a booking is cancelled, the particular booking history will be removed from your account and this action is irreversible.
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You will receive an email regarding your booking cancellation within 24 hours.
Note: All refunds will be refunded back via the payment method stated on the refund confirmation email within 14 business days.