Upgraded to Solitaire Suites. Great service from the crew and super fast USB charging.
It was not a full 5 stars rating because I was given a wrong coach numbers when waiting for the free seating bus which would transfer me to the custom checkpoint.
The journey from the Malaysia border to kl was 5 stars but being put on an uncomfortable bus from Singapore to the city centre and moving through the city picking people up was not fitting for a luxury experience I don't understand why we couldn't have been picked up by the comfortable bus in the first place
I would have gave it 5 star if we did not have to change from a feeder bus to the premium bus at JB. Takes more effort and time, that’s why it took more than 6 hours to get from SG to KL. The premium bus was very comfortable.
