Book your tickets at ease in advance with If you cannot make it, reschedule it! With our newly added Reschedule feature, you can now have more flexibility and ease when you book your ticket online on

Reschedule Terms & Conditions

  1. This Reschedule Policy shall only be applicable for selected operators with its terms. Please refer to Operators’ Reschedule Policy.
  2. Rescheduling is only allowed with the same operator and the same route per trip.
  3. The promotional rates are not available for rescheduling the booked trip.
  4. Reschedule is only allowed once per trip.
  5. Rescheduling for only partial of the total tickets booked per way is not allowed.
  6. Ticket(s) collected or exchanged at the counter cannot be rescheduled.
  7. The discount code and BOT Miles cannot be used while rescheduling.
  8. The discount code and BOT Miles redeemed during the original booking will not be returned in any form of amount.
  9. Once the ticket has been rescheduled, “Refund Protect”; if available, will no longer be valid for the booking.
  10. Additional Charges: Reschedule fee + (New ticket fare-Original ticket fare paid)
  11. The difference in fare is not refundable if the new ticket is cheaper than the original ticket price paid.
  12. If the reschedule request is rejected by the operator, the Additional Charges paid will be refunded.
  13. The management of reserves the right to change the terms and conditions of this Reschedule Policy without prior notice.

Operators’ Reschedule Policy

OperatorReschedule ToTicket PriceHours Before DepartureReschedule Fee
Aerobusany dateany price2RM5.00 per booking
Airport Expressany dateany price480% per booking
Alisan Golden Coachany dateany price72RM5.00 per booking
Asia Expressany dateany price48RM5.00 per booking
AYU EXPRESSany dateany price24RM10.00 per booking
C.S Travel & Tours (Amudi Express)any dateany price72RM5.00 per booking
Causeway Link Expressany dateany price72RM6.00 per booking
Darul Iman Expressany dateany price24RM10.00 per booking
Inter Top Express KLany dateany price48RM7.00 per ticket
Inter Top Tour Sdn Bhd Hatyaiany dateany price48RM7.00 per ticket
Kajang Counter 14A (Ibu)any dateany price48RM5.00 per booking
Kejora Masyhur Sdn Bhdany dateany price72RM5.00 per booking
Kesatuan Expressany dateany price125% per booking
KKKL Expressearlier dateany price1RM2.00 per booking
KKKL Expresslater date<RM40.0024RM3.00 per booking
KKKL Expresslater date>=RM40.0072RM5.00 per booking
KKKL Travel & Tours Pte Ltdany dateany price72S$0.00 per ticket
LA Holidaysany dateany price12RM5.00 per booking
LA Holidays (KKKL Translim Agent)any dateany price12RM5.00 per booking
Mega Star Transportation (Kejora Express / Aclass)any dateany price24RM5.00 per booking
Melor Interline Expressany dateany price48RM10.00 per booking
Neoliner Expressany dateany price72RM5.00 per booking
S&S Internationalany dateany price48RM5.00 per booking
Seasons Express Penangany dateany price72RM5.00 per booking
Sin Yong Expressany dateany price72RM5.00 per booking
Suasana Tony Coachany dateany price72RM5.00 per booking
Super Coach Consortiumany dateany price48RM5.00 per booking
Superior Tourany dateany price72S$5.00 per booking
Supernice Grasslandany dateany price24RM5.00 per booking
TRA EXPRESSany dateany price48RM10.00 per booking
Transtar Travel Pte Ltdany dateany price24S$0.00 per ticket
Unititi Expressany dateany price48RM5.00 per ticket
VTL-Land Bus Serviceany dateany price48RM3.00 per booking