1. What is the best resolution to view your website?
BusOnlineTicket.com is best view with Internet Explorer 6.0 and above at a resolution
of 1024 x 768 or higher.
2. I do not have a printer. Is it a must to take the printout of the ticket?
No, it is not compulsory to print out the e-ticket. You just need to present your
ID or the booking reference number to get the boarding pass.
3. What payment options do you accept?
For Singapore Dollar transaction, we accept:
- Credit Card (Visa, MasterCard)
- eNETS (DBS, UOB, OCBC Internet Banking in Singapore)
- Paypal
For Malaysia Ringgit transaction, we accept:
- Credit Card (Visa, MasterCard)
- Maybank2U
- FPX (Most Malaysia bank's including Alliance, Hong Leong, RHB, CIMB Bank, AM Bank
and others)
- Mobile Money
We'll include more payment options in the future.
4. I don't have a Paypal account, how can i use my credit card to make
payment in Paypal?
Please click
[here] to see how
you can made payment in Paypal using your credit card.
5. Does the owner of the credit card, with which the ticket is purchased, need
to be one of the passengers?
No. A passenger can use any card to pay for the ticket, not necessarily his own.
However, please note that the passenger in whose name the ticket(s) is/are booked
should carry a proof of his identity (along with the ticket) at the time of boarding
the bus.
6. Is there any transaction fee?
Yes, we do charge a minimal transaction fee to cover the maintenance and
administration cost. The fees are:
Singapore Dollar Transaction:
SGD 1.65 or 4% whichever higher
Paypal
SGD 1.50 or
5% whichever higher
Malaysia Ringgit Transaction:
RM 1.65 or 4% whichever higher
7. Do I need to register to use BusOnlineTicket?
BusOnlineTicket offers a unique flexibility in user registration. It is not required
to register to buy tickets online. However, frequent passengers can opt to register
with BusOnlineTicket to avoid filling their details everytime they buy tickets.